Touch base with me
Feel free to pop into my store at The Fairway Shops Forster
Opening hours for winter-
Shop 2, 21 Boundary street Forster NSW
0437 726 635
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Cakes by Candi B Cancellation Policy
In the unfortunate event of cancellation, our terms are below.
1. Try to postpone if possible, we are happy to change the date if it suits both parties and the date is within 12 months.
If postponed to outside of 12 months, the deposit will be transferred to a gift voucher which is valid for 3 years usage. It is then up to the client to re book or use the credit in store or on online purchases.
2. If cancellation occurs by the client the 50% deposit for weddings or 25% for event cakes is NON REFUNDABLE under any circumstance.
3. If cancellation occurs within 7 days prior to the event, the full amount is due and there will be NO REFUNDS. There will be no option to postpone if within this time.
4. In the event that Cakes by Candi B cancels your order, your refund will be 100%
5. If you are picking up your order and you fail to show without contact, your cake will be on sold the following day with no refund.
6. If we do not hear from you for a period of 3 days after we have tried to contact you to confirm your cake order, we will cancel your order immediately. Orders will be confirmed the Monday prior to your event and are not set without a deposit.
7. If you book during a global pandemic and need to cancel due to illness, please know that your deposit and/or payment in full is NON REFUNDABLE under any circumstances but can be transferred to a store credit minus any balances already spent on custom items.
Paying your deposit, enters you into an agreement that you understand and accept the above terms. I thank you for choosing Cakes by Candi B for your cake creation and I cannot wait to make your dream cake. Thank you